Credit account terms when established are due within 30 days from invoice date, unless special settlement terms have been agreed in writing.
All prices quoted are subject to VAT at the current rate.
Arcadia shall be deemed to have fulfilled its contract by delivering a quantity within 10% plus or minus of the quantity specified at the time of ordering. This is due to the various manufacturing processes that are involved in the manufacturing of the wide range of products supplied by Arcadia. The goods will be charged on a pro rata basis for the quantity delivered.
All goods supplied remain Arcadia's property until paid for in full.
Arcadia reserves the right to alter any details or design of products illustrated in catalogues or on its website without notice.
Samples will be submitted upon written request for testing and approval. Samples will be charged for if not returned in good condition within 30 days. Some samples are non -returnable and will be charged for before being dispatched. It is the responsibility of the requestor to pay for the carriage required to return samples to Arcadia. A collection service for samples is not provided.
Every effort is made to deliver on time but Arcadia cannot be held responsible for delays in shipment or late delivery. Carriage is charged extra to the cost of the goods and is subject to VAT at the applicable rate.
Claims resulting from damage or loss in transit will only be considered if marked on the delivery note at the time of delivery. All complaints of unsatisfactory quality or quantity must be notified to Arcadia in writing within 5 days of receipt of the product, otherwise the goods shall be deemed to be satisfactory.
A charge will be made on all cancelled orders. This will cover material, production and administration costs.
All prices are based on receipt of suitable artwork. Any amendment or creation of artwork may be charged.
Prices quoted are valid for a strict 30 days only. Quotations for USB Memory Drives and associated Memory based products may be valid for 7 days only.
The Company names, logos and trademarks that are printed on products shown on Arcadia's website and catalogues are reproduced only to demonstrate the effects achieved by the personalisation methods and positions available. This does not necessarily imply that the products have been supplied to, or endorsed by the owners of the trademarks featured. These items are not available for resale with these specific logos on them. Arcadia apologizes for any inconvenience caused.
We accept this order on the following terms: